Shipping policy
At Mangas Novel, we're dedicated to providing a fast, dependable, and transparent shopping enjoy for clients international. This Shipping & Billing Policy explains how orders are processed, shipped, and billed whilst you purchase from our internet site.
1. Order Processing
All orders are processed inside 24 hours after price confirmation. Orders located on weekends or public vacations might be processed on the next available business day.
2. Shipping Timeframes
We proudly ship to clients global. Delivery times vary relying for your vacation spot.
United States
- Order Processing: Within 24 hours
- Estimated Delivery: 2–3 Business Days
- Tracking data will be provided once your order has been shipped.
Europe
- Order Processing: Within 24 hours
- Estimated Delivery: 2–3 Business Days
- Delivery instances may also vary slightly relying at the vacation spot USA and neighborhood courier services.
Other International Destinations
- Order Processing: Within 24 hours
- Estimated Delivery: 3–7 Business Days, depending on the vacation spot US and customs processing.
Please be aware that every one shipping timeframes are estimates and can be tormented by climate situations, customs clearance, courier delays, or other unexpected circumstances.
3. Shipping Confirmation
Once your order has been dispatched, you may acquire a delivery confirmation electronic mail containing your order details and monitoring facts. Please make sure your email address is entered efficiently at some stage in checkout.
4. Order Tracking
A monitoring number can be furnished after your order has been shipped. You can use this monitoring number to monitor the repute of your cargo through the respective courier service.
5. Billing Information
Customers are accountable for offering correct billing statistics during checkout. Incorrect or incomplete billing records might also result in processing delays or order cancellation.
6. Payment Verification
To shield our clients and prevent fraudulent transactions, additional payment verification can be required earlier than an order is processed.
7. Damaged or Missing Items
If your package arrives broken or carries missing gadgets, please touch our Customer Support group within 48 hours of shipping. Kindly consist of clean images of the package deal and the affected objects so we are able to remedy the issue promptly.
8. Shipping Delays
Although we attempt to supply every order in the estimated timeframe, delays can also occur due to severe climate, customs inspections, courier disruptions, top shopping seasons, or other circumstances past our control. We recognize your patience and expertise.
9. International Duties and Taxes
For global shipments, customs obligations, import taxes, or additional handling costs may additionally practice relying in your united states of america's guidelines. These fees are the obligation of the customer and aren't covered in the purchase rate. We recommend checking along with your local customs authority earlier than setting an order.
10. Contact Us
If you have any questions regarding delivery, billing, or order monitoring, please touch our Customer Support group via the Contact Us web page on the Mangas Novel website. We are satisfied to assist clients around the arena.